As your trading accounts have different base currencies we would need to process transfer manually. In order to process your request, please send an email to our support team at firstname.lastname@example.org providing the following details:
Transfer from (account number) :
Transfer to (account number) :
Transfer amount :
Also, please be aware the conversion is taking place at the bank's spot rate +20 units of a base currency fee (charged by the bank). Note that, in the case of the HKD currency account, the fee is 150 units while in the case of the JPY currency account, the fee is 2000 units.